Refund Policy
Effective Date: November 22nd 2023
1. Refund Policy Overview
Thank you for choosing Padecreations.com. We strive to provide high-quality products and services related to parenting advice, children’s books, journals, lifestyle content, and personal music journeys. Your satisfaction is important to us. Please read this Refund Policy carefully to understand our policies regarding refunds.
2. Digital Products and Educational Content
Padecreations.com offers digital products and educational content, including parenting advice, children’s books, journals, lifestyle content, and personal music journeys. Due to the nature of these products, all sales are final, and we do not offer refunds for digital downloads, online courses, or any other form of digital content.
3. Physical Products
For physical products, including books and journals, we accept returns and provide refunds under the following conditions:
- Damaged or Defective Products: If you receive a damaged or defective product, please contact us at [hello@padecreations.com] within 14 days of receiving the item. We will arrange for a replacement or provide a full refund, including any shipping costs.
- Incorrect Items: If you receive the wrong item, please contact us within 14 days of receiving the product. We will arrange for the correct item to be shipped to you, and we may provide a prepaid return label for the incorrect item.
- Change of Mind: We do not offer refunds or returns for products purchased due to a change of mind. Please review product descriptions and specifications carefully before making a purchase.
4. How to Request a Refund
To request a refund for damaged, defective, or incorrect items, please contact us at [hello@padecreations.com] within 14 days of receiving the product. Provide your order number, and a description of the issue, and, if possible, attach a photo illustrating the problem.
5. Educational Disclaimer
The information on our website and in our programs is for educational purposes only and is not intended as a substitute for treatment, diagnosis, or consultation with a licensed mental health provider. No counseling or therapeutic relationship is formed by purchasing our products or communicating via social media platforms.
6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at [hello@padecreations.com].
By making a purchase on Padecreations.com, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.